Question

Photoshop Elements 2026 (PhotoshopElements_2026_LS30_win64.exe) will not install on Windows 11

Forum|Forum|6 months ago
December 3, 2025
3 replies
367 views

I have a new Acer laptop with Windows 11 and just purchased Photoshop Elements 2026. Once downloaded, it will not install. The exe file is (PhotoshopElements_2026_LS30_win64.exe).

Download and install

P

peterl22539076

I have similar problem but my configuration is as follows:

Lenovo WorkStation P520C

RAM 32 gb

Processor Intel(R) Xeon(R) W-2125 CPU @ 4.00GHz (4.01 GHz)

Hard drive available on systems drive - 150 gb (plus lots more elsewhere)

Grafics card Nvidia Quadro P1000 4 gb,

32 inch screen 3820 x 2160 resolution, second screen 1920 c 1080 resolution

WIndows 11 Pro with 24H2

Installation - turned off antivirus and firewall (Norton), ran PhotoshopElements_2026_LS30_win64 as administrator

Results - got rectangular Adobe installer window but never completes (30 minutes plus) task manager shows 0% cpu with occasional 1 to 2% cpu

I do have PE 2020 installed and don't wnt ot uninstall it until 2026 works (Adobe says can run 2 versions no problems)

Peru Bob

Community Expert

@robert_0529 wrote:

Processor: Snapdragon (R) X Elite - XE178100 - Qualcomm R Oryon (TM) CPU

Windows on ARM processor is not supported.

Peru Bob

Community Expert

Doe the laptop meet the minimum requirements?

https://www.adobe.com/products/photoshop-elements/tech-specs.html

R

robert_0529Author

Here are the specifications of my laptop:

Processor: Snapdragon (R) X Elite - XE178100 - Qualcomm R Oryon (TM) CPU

Windows 11 version 25H2

Ram 16 GB

Hard drive available capacity 954 GB

Screen resolution 2560 x 1600

GPU memory 7.8

Display: Qualcomm (R) Adreno (TM) Graphics; full display device; display memory 128 MB

Thank you.

Glenn 8675309

Legend

I think it's bad news: Your computer does not appearr to meet the minimum for graphic display memory- which is a minimum of 1.5GB- your system as you reported only has 128MB of ram. GPU memory you list is 7.8--- 7.8 what? If that is GB of video memory, then you are in business.

With laptops it's virtually impossibe to add video ram: In your case it appears your video ram is integrated into cpu- and 128MB of ram is reserved for video use.

There is a possibility, a slim chance, that you could increase the video ram alloted thru your system bios.
Of course you can ignore all that if in fact you have 7.8 GB of video memory.

If you do have the video memory: disable your anti virus for a bit, then try the install.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded