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ann22606258wc3t
Participant
Jun 21, 2023 3:01 PM UTC
Question

Photoshop elements 22 wont load all of the sudden, mac os big sur

all of the sudden yesterday photoshop elements 2022 photo editor will no longer open. it brings up a dialog box like it is openeing and procesing, then just stops. i have uninstalled and reinstalled and nothing! one day it worked, one day it didnt, a i have not changed anything on my system. has anyone else had this issue?

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1 reply

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
Jun 21, 2023 5:37 PM UTC

Try this:

Restore default preferences
Preference settings control how Photoshop Elements Editor displays images, cursors, and transparencies, saves files, uses plug‑ins and scratch disks, and so on. If the application exhibits unexpected behavior, the preferences file could be damaged. You can restore all preferences to their defaults.

Note: Deleting the preferences file is an action that cannot be undone.


Press and hold Alt+Control+Shift (Mac: Option+Command+Shift) immediately after Photoshop Elements begins launching. Click Yes to delete the Adobe Photoshop Elements settings file.

from here:

https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements.html

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