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blue1891
blue1891
Participant
July 25, 2017
Question

Photoshop Elements 7.0

  • July 25, 2017
  • 2 replies
  • 519 views

I have been using 7.0 for years and used it as recently as last week, but now it won't open properly. I tried to download a patch, but it didn't work. I know this is an old version, but I am not sure why it won't work all of a sudden.

This topic has been closed for replies.

2 replies

P
PamT63
Participant
November 6, 2017

Did you ever get an answer to this? I have the same problem

A
Adobe Employee
arshla jindal
Adobe Employee
July 26, 2017

Apologies for this inconvenience.

Request you to please restart your machine and see if it resolves the issue.

If not then please uninstall the application using Adobe CC cleaner tool, Use the Creative Cloud Cleaner Tool to solve installation problems , and install the application afresh and see if issue resolves.

Thanks,

Arshla

blue1891
blue1891Author
Participant
July 26, 2017

Is this only so that I can download an Adobe product through the Creative Cloud? I am trying to continue to use the product I have.

hatstead
hatstead
Inspiring
July 26, 2017

2nd paragraph in above link:

If you’re having trouble installing Creative Cloud apps, Creative Suite (CS3–CS6) apps, Photoshop Elements, or Adobe Premiere Elements, the Adobe Creative Cloud (CC) Cleaner Tool can help. Likewise, if you're unable to connect to Adobe servers, the Cleaner Tool can help by removing entries in your computer's host files that are blocking access to Adobe software and servers.

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