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jenisem36269549
jenisem36269549
Participant
June 8, 2017
Question

Photoshop Elements 7 & Windows 10.

  • June 8, 2017
  • 2 replies
  • 3908 views

Since I've upgraded my computer to Windows 10 my Photoshop Elements won't open.  I even uninstalled the program and reinstalled it.

    This topic has been closed for replies.

    2 replies

    Dhananjay Sati
    Dhananjay Sati
    Participating Frequently
    June 9, 2017

    Hi jenisem,

    Thanks for posting in Adobe forum.

    I understand you are facing issue with the execution of Adobe Elements.

    Could you please try the following steps:

    - Go to location

    C:\Program Files (x86)\Common Files\Adobe\

    - Rename "SLCache" to "SLCache.old"

    - Go to location

    C:\ProgramData\Adobe\

    -Rename "SLStore" to "SLStore.old"

    If inside C:\ you do not find "ProgramData" folder then it means it is hidden then to open it

    - Open "Run" command

    - Type %ProgramData%  inside Run command

    - Hit "Enter"

    Open Adobe Elements & give it some time to open (30 seconds approx)

    - It should ask you to activate the product

    - Sign in with your Adobe ID

    - Enter your serial number & activate the product

    Hope this helps

    Happy Editing

    Thanks

    Regards

    Dhananjay

    chuckm56577815
    chuckm56577815
    Participant
    March 26, 2018

    First of all I have only "Program Files" not the (x86) and the other files are not to be found.

    Photoshop Elements 7 starts to open and hangs.

    A
    Adobe Employee
    arshla jindal
    Adobe Employee
    June 8, 2017

    Hi,

    Apologies for this inconvenience.

    Please try out the solution mentioned at the following link:

    Error: Editor has stopped working in Adobe Photoshop Elements

    Let me know in case of any queries.

    Thanks,

    Arshla

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