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Participant
January 18, 2021
Question

Photoshop Elements 8

  • January 18, 2021
  • 3 replies
  • 246 views

My old Macbook died and I am unable to download the this program onto my new Macbook.   I have the original disc but it will not let me install it.  All I get is "The developer of this app needs to update it to work with this version of macOS. Contact the developer for more information."  Is there anything I can do? 

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3 replies

Legend
January 18, 2021

Your program is 32-bit and new Macs cannot use 32-bit software. You'll have to buy a newer version.

Ilona5FF8Author
Participant
January 18, 2021

My old Macbook died and I am unable to download this program onto my new Macbook.   I have the original disc but it will not let me install it.  All I get is "The developer of this app needs to update it to work with this version of macOS. Contact the developer for more information."  Is there anything I can do? 

 
 
Peru Bob
Community Expert
Community Expert
January 18, 2021

You will need to roll back to an earlier version of your Mac operating system in order to install it.

Ilona5FF8Author
Participant
January 18, 2021

I am not IT expert. How do I do that?

 

Derek Cross
Community Expert
Community Expert
January 18, 2021

Please post in the Photoshop Elements forum (this is the Photoshop forum):
https://community.adobe.com/t5/photoshop-elements/bd-p/photoshop-elements?page=1&sort=latest_replies&filter=all