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Participant
November 22, 2020
Question

Photoshop Elements 8 elapsed email address

  • November 22, 2020
  • 1 reply
  • 183 views

I have a copy of Elements 8 which is linked to an old email address which is no longer active. I try to log into my account via that email but it wants to send me a code to verify my identity to this email which I can't receive. How do I access this account email so i can change it to one that is in use.

Regards

Peter

This topic has been closed for replies.

1 reply

Participant
July 14, 2022

Did you ever get a response or resolve this? We have the same problem.

c.pfaffenbichler
Community Expert
Community Expert
July 14, 2022

License issues cannot be resolved here, please try hitting the speech-bubble-icon bottom right on 

https://helpx.adobe.com/contact.html

 

Aside from that: This is the Photoshop Forum, not the Photoshop Elements Forum.