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julianah78905515
Participant
November 23, 2017
Question

Photoshop Elements 9 will not start.

  • November 23, 2017
  • 1 reply
  • 259 views

My Photoshop Elements 9 is installed on two computers, my desktop and my laptop.  Since recently, my laptop Photoshop Elements  refuses to  open up. 

I have the original installation CD and serial number, and I have the program registered with Adobe.

Can I safely uninstall and reinstall the program on the same laptop.

Because the program will not launch, I can't deactivate it.  What should I do now?  Help.

This topic has been closed for replies.

1 reply

Adobe Employee
January 12, 2018

Request you to please clear the preferences and then try reinstalling. Instructions at Preference file locations for Photoshop Elements and Premiere Elements