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Participant
January 14, 2023
Answered

Photoshop Elements Activation

  • January 14, 2023
  • 1 reply
  • 540 views

I recently activated Photoshop Elements 2023 on my desktop and laptop. My laptop had Windows issues so I reinstalled Windows but forgot to sign out of my Photoshop Elements installation. Trying to reinstall, I get an error that I have hit my max of 2 devices. What can I do? I cannot sign out of that previous installation for obvious reasons. Any help is appreciated!

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Correct answer Greg_S.

Hi Micah.  You will have to contact Elements Support and ask them to reset the activations on your license.

You can start a chat session by clicking on the blue Contact Us button under the Help & Support menu at Adobe.com. Or you can contact Support by telephone using the numbers listed here: https://helpx.adobe.com/contact/phone.html. Hours of operation outside of the United States are limited. See the phone link for details.

1 reply

Greg_S.
Community Expert
Greg_S.Community ExpertCorrect answer
Community Expert
January 14, 2023

Hi Micah.  You will have to contact Elements Support and ask them to reset the activations on your license.

You can start a chat session by clicking on the blue Contact Us button under the Help & Support menu at Adobe.com. Or you can contact Support by telephone using the numbers listed here: https://helpx.adobe.com/contact/phone.html. Hours of operation outside of the United States are limited. See the phone link for details.

Micah8613Author
Participant
January 14, 2023

Thank you so much! I'll do that!