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Participant
March 26, 2023
Question

Photoshop elements can't quick edit on external monitor

  • March 26, 2023
  • 3 replies
  • 327 views

First time posting here so go easy on me....

Macboook Pro M1 -

Elements 2019 (at first)

I have 2 x samsung m7 series 32" external monitors, and the macbook display. I was making some quick edits to some photos and the fact that the color of the 2 externals didn't match by a tiny bit bothered me. I ended up in the color profile of the external monitors on the macbook display settings. I noticed there were 2 different color profiles listed as "Samsung". I switched them to see what would happen. 
Nothing happend to the colors of the displays, but man did it break the Quick editor. After hours of troubleshooting, uninstall/reinstall, i finally bought the 2023 version. It was still broke!

 

Description of problem - Lets say I pick any adjustment, like exposure, color, lighting, anything.... I pick an adjustment there, and then it immediately snaps back to the original and closes the sub menu. After a few hours I realized if i used the internal display it works. I'm baffled.

 

I deleted the windowsserver.plist file on the mac, rebooted and it still doesn't work.

This topic has been closed for replies.

3 replies

Greg_S.
Community Expert
Community Expert
March 30, 2023

I know nothing about Macs, but what I can tell you is that many users have problems with Elements when working with dual monitors.

Participant
March 30, 2023

I assume something updated (monitors or something with Mac) at the same time I was playing with the color profiles and I thought I was the one that broke it. I figured out if I go to the display settings and pick one of the externals as my "main display" it works. It then works on both externals and the built in display. I guess it's a work-around until the monitor people, Adobe, or Apple admits there's a bug.

Participant
March 30, 2023

Wow. So I completely erased the Mac and started fresh. Only installed Photoshop Elements, and it has the same problem!

Participant
March 26, 2023

Sorry couldn't figure out how to edit my original post, but I've attached a video of the problem