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Participant
September 12, 2021
Question

Photoshop Elements closes

Photoshop Elements 14 and Windows 10.
The program closed twice just as I was pasting something from one photo in Photoshop into another photo. First all 4 photos in the program just went blank, and after a short while the hole program closed down. I have never experienced something like that before, the program have always been very stable.
Anybody knows what went on?

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4 replies

hatstead
Inspiring
September 12, 2021

Perhaps you had a transient drop in line voltage to your computer. Is your machine protected with a battery backup?

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Participant
September 13, 2021

That would be a nice simple reason, but I really don't think so. No I don't have a battery backup, but this happened twice with half a days interval, and after I did she same thing in the program. That is what really confuses me.
On the other hand, now I can't get the program to make the same error, so I guess, I will just have to come back, if the same thing happens again.
And thank you for your time.

 

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hatstead
Inspiring
September 13, 2021

You're welcome. Glad to help.

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Ged_Traynor
Community Expert
Community Expert
September 12, 2021

Hi

I'll move the thread to the Photoshop Elements forum for you

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