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esgb16
Participant
December 3, 2018
Answered

Photoshop elements crashes on MAC

  • December 3, 2018
  • 2 replies
  • 452 views

I purchased Photoshop elements 12 in 2014.

I have only ever used it occasionally to crop jpegs or resize them.

Now, it crashes immediately every time I try to do this !

I downloaded the WhiteWindowWorkaround.plugin and copied it into the correct folder but this makes no difference.

I wondered about uninstalling and reinstalling but no download is available under my account, just the offer to purchase again the latest version.

I just want Elements 12 to work !

Please Help.

    This topic has been closed for replies.
    Correct answer Peru Bob

    If Mojave, see here:

    how-to/mac-software/open-apps-wont-work-mojave

    2 replies

    esgb16
    esgb16Author
    Participant
    December 4, 2018

    Thank you very much Peru,

    This solution has successfully solved the issue and Photoshop Elements now works without crashing !

    Very much appreciated,

    Ed Byrne.

    Peru Bob
    Community Expert
    Community Expert
    December 4, 2018

    You're welcome.

    Peru Bob
    Community Expert
    Peru BobCommunity ExpertCorrect answer
    Community Expert
    December 4, 2018