Photoshop Elements crashes upon opening

Thank you for your help Derek, but I still have the same issue.  I have tried to reinstall as well without success.  When I follow your instructions, I get:

Delete the Elements Organizer settings file?

I respond yes.

The problem persists.

Any other suggestions are appreciated.

Thanks,

Mark

Try resetting the Photoshop preferences, this can be done (in recent versions) under the General tab in Photoshop preferences or alternatively:

Close and relaunch Photoshop, and IMMEDIATELY hold down Ctrl + Alt + Shift (Windows) or Cmd + Ctrl + Opt + Shift (Mac), and respond in the affirmative to the dialog asking if you really want to replace the preferences. you must be extremely fast on the keyboard (if you don’t see the confirmation prompt, you were too slow)

You may have to do it a couple of times before you get the hang of it!