Photoshop elements crashes when starting up the user

When starting the the editor portion of Photoshop elements it crashes and gives the following error message:

Problem signature:

Problem Event Name: APPCRASH

Application Name: PhotoshopElementsEditor.exe

Application Version: 12.0.0.0

Application Timestamp: 5314dfb6

Fault Module Name: ntdll.dll

Fault Module Version: 6.1.7601.23915

Fault Module Timestamp: 59b94a16

Exception Code: c0000005

Exception Offset: 0004eb23

OS Version: 6.1.7601.2.1.0.256.48

Locale ID: 2057

Additional Information 1: 1dc8

Additional Information 2: 1dc87e798821ec79e04fd99016a48c92

Additional Information 3: bf53

Additional Information 4: bf532b209d88214659e64e9a5d8ae9b9

The application has been re-installed and also a clean boot was performed but the issue still occurs.

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