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T
tomalonso
Participant
May 28, 2020
Question

Photoshop Elements downgrade

  • May 28, 2020
  • 2 replies
  • 586 views

Greetings,

I just purchased  Photoshop Elements 2020, not realizing that my old Mac doesn't come near the system requirements and never will. Is it possible for me to download an older version and just call it even?

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2 replies

Greg_S.
Community Expert
Greg_S.Community Expert
Community Expert
May 28, 2020

I'm also going to ask a forum administrator to change your screen name to remove your private email address.

Greg_S.
Community Expert
Greg_S.Community Expert
Community Expert
May 28, 2020

You will not be able to make an exchange to an older version through Adobe, but you should be able to get a refund within 30 days of your purchase.   Older versions are sometimes available online, but be careful about scammers.  There are a number of them on eBay.

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