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H
HaJö
Participant
October 10, 2021
Answered

Photoshop Elements Editor fordert Seriennummer

  • October 10, 2021
  • 1 reply
  • 363 views

Ich habe Photoshop Elements 21 neu installiert...beim Start des Editors verlangt dieser plötzlich die Seriennummer...aber die (korrekte) Nummer aus dem Mail funktioniert nicht.

Und nun? Derzeit kann ich es damit nicht nutzen 😞

    Correct answer HaJö

    I found the fault. It seems, that the intalled version has been an older one (2021) and I've been thinking, that's the actual one. Now it works. Thx a lot!

    1 reply

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    October 10, 2021

    Do you have a redemption code rather than a serial number?

    See here:

    https://helpx.adobe.com/download-install/kb/redemption-code-help.html

    https://helpx.adobe.com/download-install/kb/find-serial-number.html

    H
    HaJöAuthor
    Participant
    October 11, 2021

    Thanks a lot for your reply!

    No, I just got an e-mail with the Serial-Number...an time.

    I can Start the Organizier but any time I start the Editor it want's to activate with a serial number 😞

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