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Carolyn5ECF
Participant
Oct 18, 2020 5:04 PM UTC
Answered

Photoshop Elements Editor not opening

I recently downloaded Elements 21 and it was working fine, but now when I click to open the Elements Editor, it will not load. I tried reinstalling the software and that doesn't work. I'm on a Mac which is up to date. Any suggestions?

    Carolyn5ECFCorrect answer
    Participant
    Oct 18, 2020 11:59 PM UTC

    Thank you Bob, good suggestion.

    I clicked on System Preferences, then Security and Privacy, then Click on Lock to make changes, then Full Disk Access. Then I checked the boxes for Adobe Elements 2021 and Adobe Elements 2021 Organizer. Finally, I clicked on the lock again to prevent further changes.

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    15 replies

    sthubbins
    Participant
    Aug 10, 2022 6:39 PM UTC

    I'm on a PC and, like many others, suddenly photoshop elements stopped (photo editor) - although Premiere Video Editor worked fine, although it took a long time to open. It's unfortunate that these programs feel deliberately crippled and terrible UI as an incentive to upgrade to a monthly subscription.

     

    I have plenty of ram 64GB, disk space, processing power, etc. Photoshop Elements 2020 just stopped working and must use this organizer. Frustrating.

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    peterc64393956
    Participant
    Jul 22, 2022 11:18 AM UTC

    Didnt work for me .

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    LUMIXdude
    LUMIXdude
    Known Participant
    Jul 22, 2022 2:56 PM UTC

    I ended up calling support.  They had to do a remote fix.  I'm fairly techy, but this was more complicated than expected so I'd recommend you do the same.  Didn't take long and I wasn't on hold long at all from what i recall.

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    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    Oct 18, 2020 10:38 PM UTC

    For the benefit of others, can you explain how you resolved the permissions issue?

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    Carolyn5ECFAuthorCorrect answer
    Participant
    Oct 18, 2020 11:59 PM UTC

    Thank you Bob, good suggestion.

    I clicked on System Preferences, then Security and Privacy, then Click on Lock to make changes, then Full Disk Access. Then I checked the boxes for Adobe Elements 2021 and Adobe Elements 2021 Organizer. Finally, I clicked on the lock again to prevent further changes.

    Translate
      Rick3712
      Rick3712
      Participant
      Aug 2, 2021 11:41 PM UTC

      I have Mac mini big suf is the OS.The Security and privacy did not fix the problem HELP Please.

       

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        Carolyn5ECFAuthor
        Participant
        Oct 18, 2020 7:21 PM UTC

        I've resolved the problem. It was a permissions issue.

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