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Participant
Jun 14, 2024 10:05 PM UTC
Question

Photoshop Elements Editor stuck in perpetual "Sign In Required" popup mode

Hi,

 

I have a Photoshop Elements Editor license that has been working fine for the past 4 years, but now every time I try and open the app, I get the "Sign In Required" popup. I follow the steps to login by providing my email and password, but Photoshop Elements Editor never opens. It keeps popping up the Sign In Required dialog. 

 

I know my product license is registered and active, and I also know my email/password are correct because it's what I've always used and what I also use to login to the Adobe.com website.

 

Why can't I use the product? How do I get past the Sign In Required dialog box? 

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1 reply

Greg_S.
Community Expert
Community Expert
Jun 15, 2024 5:06 AM UTC

See if this post by an Adobe employee helps solve your problem.

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