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gavinm51347503
Participating Frequently
October 12, 2018
Question

Photoshop Elements failure. [Unable to install old version of Elements: error need MS Internet Explorer 4.0 or higher]

  • October 12, 2018
  • 3 replies
  • 4523 views

Many, many, many years ago (around the turn of the century) I bought a colour printer. It came with Adobe Photoshop Elements which has proved to be sufficient for my needs.

The printer has long since given up the ghost but the software has served me well until recently. When I try to reinstall the software I get the message You need to have Internet Explorer 4.0 or greater to install Photoshop Elements.    Stup will now quit.’

As I have Internet Explorer 11 I cannot understand the problem.

Can you help?

    This topic has been closed for replies.

    3 replies

    John Waller
    Community Expert
    Community Expert
    October 12, 2018

    The problem is your ancient Elements installer is coded to look for Internet Explorer 9 or earlier.

    Old code in your Elements installer means the Elements installer thinks IE 10 and 11 are earlier versions than IE4. Or it simply cannot find any version of IE where it expects to.

    If you're confident editing the Windows Registry, try the steps here

    Photoshop Elements 1.01

    gavinm51347503
    Participating Frequently
    October 13, 2018

    Hi John,

    I’ve uninstalled internet explorer 11 and it loaded OK.

    Many thanks,

    Gavin

    Peru Bob
    Community Expert
    Community Expert
    October 12, 2018

    What version of Photoshop Elements and what operating system?

    gavinm51347503
    Participating Frequently
    October 13, 2018

    Hi Peru Bob,

    Have solved the problem by uninstalling internet explorer 11.

    Many thanks,

    Gavin

    99jon
    Legend
    October 12, 2018
    gavinm51347503
    Participating Frequently
    October 13, 2018

    Hi 99jon,

    I’ve solved the problem by uninstalling internet explorer 11.

    Many thanks,

    Gavin