Skip to main content
Participant
August 25, 2026
Question

Photoshop elements locks up. I cannot even close the organizer window. I have to reboot my computer

  • August 25, 2026
  • 5 replies
  • 68 views

I have pse 2025, can’t check the version because application is not responding 

    5 replies

    Participant
    August 28, 2026

    no resolution offered.   After three cold boots, PSE finally responded.  

    jh

    Participant
    August 26, 2026

    My PSE “help” tab lists my version 25.0 as 2025 0402.3o.8affb1po

    Glenn 8675309
    Legend
    August 27, 2026

    version numbers represent the date it was “compiled”- created.  In your case : April 2nd, 2025.
    Versions are posted typically one week after that date.

    Your version number 202504042.3 was, to the best of my knowledge, the last update for pse 2025.

    LOG OUT OF THE EDITOR FIRST IF YOU CAN.
    Uninstall pse 2025- any number of ways to do that. 

    Reinstall using the link found in your product listing in your adobe account.  
     

    kglad
    Community Expert
    Community Expert
    August 26, 2026

    do you have your serial number saved?

    Glenn 8675309
    Legend
    August 26, 2026

    PSE 2025 does not have a serial number- it’s tied into your computer and the email used during the purchase.