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tempuseristemp
Known Participant
May 30, 2021
Question

Photoshop Elements Severe UI Glitch

  • May 30, 2021
  • 1 reply
  • 367 views

I have dual 43in monitor and noticed that when Elements Organizer is loaded on the 2nd screen (non-primary screen) then the UI glitches out in the following way.  Note that I suspect this issue occurs for any dual monitor setup regardless of its screen size.

 

  1. Trying to click on the menu bar item (e.g. File, Edit, Find, etc) results in no action.  The menu bar becomes inaccessible until it's dragged back on to the primary screen in a dual screen setup.
  2. Trying to drag the window to move it causes the elements to switch between full screen and window.  Preventing me from moving the window.
  3. If you do manage to grab the window and you try to drag it to the primary screen (in dual scren setup), it creates 2 duplicate instance of Elements organizer. One in the primary and a second one in the seconary monitor.  

 

This is comically bad.  Please test and fix this...

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1 reply

Phil Pickering
Legend
May 30, 2021

Try one or both of the first two solutions described on this page:

 

Mouse cursor not visible or menus not opening in Adobe Elements Organizer

 

They've fixed similar issues with dual monitor setups in the past, so hoping they might help you out too 🙂