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oscillatory
Participant
November 13, 2013
Answered

Photoshop Elements UI font too small on high-resolution display

  • November 13, 2013
  • 28 replies
  • 84124 views

Hi,

I have recently purchased a Dell XPS15 laptop with a QHD+ (3200x1800) display. The PC is running Windows 8.1. I have also purchased Photoshop Elements 12 to run on it.

With the display at the native resolution, it is necessary to have the "Change the size of all items" option in the display settings of Windows 8.1 set to "Larger", in order for the native Windows fonts and UI elements to be at a reasonable size. The laptop came with this option enabled by default.

However, disappointingly the UI font size in Photoshop Elements is way too small when the display is at the native resolution. The application is basically unusable.

I have tried setting the "Use system font" option in the General preferences, but this doesn't seem to help.

The only way I can get the Photoshop Elements UI font to a reasonable size, is by dropping the screen resolution (to say 1920x1080).

This seems like a terrible waste of a beautiful screen, particularly when my main reason for using the PC is for editing photos, and my photo management and editing software is preventing me exploiting the full resolution of the display.

I'd appreciate any help or suggestions.

Thanks.

    This topic has been closed for replies.
    Correct answer kaare1234567890

    I have this on my Lenovo Yoga Pro 2. In the store, the high resolution seemed so obviously great, but in practice, there is so much software that runs with serious GUI problems.

    Has anyone yet tried PSE 13?? Supposed to cure this problem. (Picture editing software | Adobe Photoshop Elements 13 - Features search for DPI)

    -kc

    28 replies

    Show previous replies
    D
    Darrensplace
    Participant
    April 12, 2014

    I cant believe this product is stil being sold! It is not fit for purpose anymore and without a well comunicated factoryfix timeline it should be removed from sale. this is very frustrating as a life long user of this product i now have to try to learn a brand new piece of software.. is Lightbox the general concensis on a valid alternative?

    T
    Tobias_Schmid
    Participating Frequently
    March 15, 2014

    I deactivated and uninstalled PSE today and installed the 30 day test version auf Lightroom.

    Lightroom works fine with HiDPI displays, found so fare only two minor resolution problems, but nothing really annoying.

    Now I wait for Adope to refund me PSE, before I purchase Lightroom.

    T
    Tobias_Schmid
    Participating Frequently
    March 20, 2014

    So, I'm out.

    I got PSE refunded and switched to Lightroom.

    I got the information from Adobe, that HiDPI support is still not on the road map for PSE 12 and will be coming with PSE 13.

    Cheers

    T
    Tom PDX
    Participating Frequently
    March 14, 2014

    I also have this problem on Dell XPS 15.  Hopefully they will fix PSE to recognize this screen resolution soon.

    T
    Tobias_Schmid
    Participating Frequently
    March 5, 2014

    I have the exact same Problem.

    Dell XPS15 laptop with a QHD+ (3200x1800) running Windows 8.1 and just purchased Photoshop Elements 12.

    Any solution?

    The program is very hard to use with the small menu font.

    If there is no solution I will cancel the purchase.

    Cheers

    T
    Thomas Steinlechner
    Participating Frequently
    March 5, 2014

    i had a call last week with the cloud team. they said the team is working on a solution.

    Yesterday the update for dreamweaver came and works on QHD Displays - so i´m looking forward that PS & PSE will follow soon

    T
    Tobias_Schmid
    Participating Frequently
    March 6, 2014

    Thanks for the information.

    That sounds promising.

    Than I hope it will not take to long for the PS and PSE update which supports HiDPI displays.

    Does an administrator here maybe know a time line?

    I tried working yesterday with PSE on QHD+ display and it is just a pain.

    Cheers

    T
    Thomas Steinlechner
    Participating Frequently
    February 19, 2014

    Same Problem here

    Samsung Ativ Book Pro 9

    Lightroom looks Great / Photoshop & Dreamweaver not.

    How long will a fix take ? As i see the problem exists for quite a Time

    B
    buchstaetter
    Participant
    January 29, 2014

    Dear crew !! ..any news on that?? ..official fix??

    I paid a lot of money for registrationkeys that are totally useless! I

    3-4 months of workingtime to scale the fonts?? fix??

    regards from Austria !

    nealeh
    nealeh
    Inspiring
    December 20, 2013

    Unfortunately there is no option in PSE to vhange the UI fonts (other than switching to System Font' in preferences. So traditionally changing the Windows display font size has been the only workaround, and even that can cause problems with individual menus disappearing and being replaced with a hard to spot  >> drop-down menu.

    If you have a dual-display system you could have the menus on the lower resolution screen with images on the hi-res.

    Cheers,
    --
    Neale
    Insanity is hereditary, you get it from your children

    If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

    L
    Lubos
    Participant
    December 20, 2013

    I have the same problem.....Lenovo Yoga 2 Pro QHD+ 3200x1800. Please help.

    seaucf17
    seaucf17
    Participant
    May 22, 2014

    Totally frustrating!  I just purchased a Lenovo Yoga 2 Pro with the anticipation of utilizing Lightroom 5 to edit photos.  Unless I adjust my screen resolution to accommodate Lightroom, I can barely see any of the functions.  Adobe needs to fix this a.s.a.p.  This is ridiculous!  Remove the products from the shelf or at the very least, put a big disclaimer in the shopping cart.  It's hard to believe software companies as innovative as Adobe and Microsoft have yet to figure this debacle out.  As usual, the customer is on the losing end!

      C
      Clever_scientist157F
      Participant
      April 21, 2015

      SAME HERE!!!   What a waste   I say DONT BUY LIGHTROOM if they don't fix this annoying TINY TINY FONT   I reduced my resolution way down form what it should be and it's still a tiny menu and font interface.  Why not just give us optional font sizes - optional adjustments so we can READ the menus, menu boxes, and commands??????   I say keep buying and returning the product until they fix it.

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