Skip to main content
M
morgan_wayne
Participating Frequently
June 27, 2012
Question

Photoshop Elements won't open. I have tried re-installing. I have windows pro 7

  • June 27, 2012
  • 5 replies
  • 22436 views

Photoshop Elements won't open. I have tried re-installing. I have windows pro 7

    This topic has been closed for replies.

    5 replies

    M
    Mrbeags
    Inspiring
    July 31, 2022

    I have Elements 2021 as well running windows 11. I too am about ready to toss elements because about every third try, it will not launch. The temporary solution is to go to task manager and you will notice several launch attempts in the process window. If you click on them and end task, the program will launch fine. It is as if, the program doesnt close out all the way and leaves a stub running or something and after two or three attempts it will no longer launch. This has done it since I have had 2021. I would revert back to my previous version except my organizer catalgue databases are converted and can no longer be launched with an older version. 

    A
    amandas28854316
    Participant
    March 28, 2015

    I had the same problem nearly identical what you were explaining.  I fixed mine by opening the program offline and it has a link, having trouble connecting to the internet?  Click it and it has a offline activation walk through.  Did it and like magic a problem I fought all week on was finally fixed!!  Hope this helps!

    P
    patbster
    Participant
    October 13, 2015

    Thank you for posting - worked for me also (finally!) The response code was an awful machine generated mess!

    E
    EzzaSOSG
    Participant
    August 13, 2014

    I was having the same issue and instead did the offline activation and now it opens without prompting me to log in to Adobe.

    seyersert
    seyersert
    Participant
    June 28, 2012

    try this:

    1. update the  product first

    in organizer  click on help> updates

    2.

    go to this  path:

    C:\Users\[Username]\AppData\Roaming\Adobe\Photoshop Elements\9\editor\adobe photoshop elements 9prefs.psp

    move the file to the desktop

    >>>>adobe photoshop elements 9prefs.psp

    (at times appDATA is not showing, you go to organize tab on the  left side of the screen and click on  folder and search options > view  tab>inside advanced settings box select show hidden  files, folders and  drives

    and uncheck  hide extensions for known file types

    >apply>ok -check if appdata is showing)

    then try to open editor

    M
    morgan_wayneAuthor
    Participating Frequently
    June 28, 2012

    I am not sure I understand what you want me to do. I have tried to open

    the url which you gave me, it doesn`t work. But, you may have wanted me to

    do something else. Can you plse clarify.

    Thanks

    Wayne

    seyersert
    seyersert
    Participant
    June 28, 2012

    the  2nd step is the the same as  what 99jon is suggesting, his is shall  i say the  shortcut method  of resetting preferences, so since the shortcut did not work  for you, to reset preference  file, we  just need to move the adobe photoshop elements 9prefs.psp file to the  desktop

    you need to go to computer> drive c > users folders>(username to log in to computer)........, you have to locate the  file  and move  it to the desktop and  launch  your editor

    C:\Users\[Username]\AppData\Roaming\Adobe\Photoshop Elements\9\editor\adobe photoshop elements 9prefs.psp

    hope  that helps....

    A
    Anonymous
    June 28, 2012

    PSE version?

    What exactly are you doing?  What happens?  Any error messages?

    Did it ever work?

    Ken

    M
    morgan_wayneAuthor
    Participating Frequently
    June 28, 2012

    Version 9.

    Welcome screen opens. I hit edit button. Clock turns and turns and turns,

    but nothing ever happens. Edit never launches. Organizer seems to work, and

    when I go to Fix from Organizer, I am unable to open Edit Photos. However,

    the other Fix options seem to work.

    I have re-installed several times, updated, etc., but there is no change.

    The software worked fine up to the last 8 months, when it assumed its

    present state.

    Wayne

    99jon
    99jon
    Genius
    June 28, 2012

     

    Try making a direct desktop icon for the Editor and see if you can launch the program directly from the desktop.

    

    Right click anywhere on the desktop and select New à Shortcut

    Browse to Computer OS C:

    And find the PSE Editor application in Program Files or Program Files (x86) on Windows 7 - 64 bit.

    C: à Program Files à Adobe à Photoshop Elements 9

    Within the Photoshop elements 9 folder find PhotoshopElementsEditor.exe (with the blue icon)

    Select that file and click Next.

    Then click Finish.

    You should now be able to launch by double clicking on the new desktop icon, bypassing the welcome screen.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices