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pattie23711873
Participant
October 25, 2017
Question

Photoshop11 I'm having trouble opening this app that I've had forever. When I click on the boxes in the top box ie file, I get a very narrow box that opens and has not words in it to click on. The same goes for all the other areas in the top of th

  • October 25, 2017
  • 1 reply
  • 158 views

I'm having difficulty opening my photoshop 11 app.  When I open it, I get the first page with the titles at the top ie, file, etc.  But when I click on the file button (or any of the others) the only thing that pops up is a very narrow box that I think must hold the commands of what you want to do with the file BUT it's so narrow, no words can appear.  The same thing goes for the rest of the top buttons.  What gives?

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    1 reply

    Peru Bob
    Community Expert
    Community Expert
    October 26, 2017

    Try resetting the preferences:

    Re: How can I delete preferences in Elements 11

    If that doesn't work, try updating or rolling back your video driver directly from the card manufacturer's site.