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Tom26154335hb9s
Participant
June 23, 2023
Answered

Photoshope Elements 2023 won't update to Camera Raw 15.4

  • June 23, 2023
  • 2 replies
  • 788 views

Windows OS 11 Home 64 bit, 16 GB RAM, Canon EOS R6 Mark II

Photoshop Elements 2023 > About Plug-in > Camera Raw > 14.4.0.1121

Elements installs and works great except for my raw files...

I first tried going to Help > Install Camera RAW and it appears to work but the Camera Raw version shown above is unchanged.

I then downloaded & install Camera Raw 15.4 from Adobe, closed Photoshop Elements, installed Camera Raw , but the version above stays thje same.

I then tried unistalling PSE 2023, deleted the directories, then re=installed everything - no chnage.

Help?!

 

    This topic has been closed for replies.
    Correct answer Jeff Arola

    To get camera raw 15.4 to work in photoshop elements 2023 follow the below directions:

     

    Update the Camera Raw version on your Mac or Windows machine

     

    Find out how to update the Camera Raw version on your Mac or Windows machine.

    Note:
     

    The following is a workaround to update Camera Raw within Elements. It is recommended to wait for Camera Raw updates within the product for issue fixes. 

    If you haven't been able to update the Camera Raw plug-in for Elements, follow these steps:

    • Quit all Adobe applications.

      • On macOS, double-click the .dmg file to mount it.
      • On Windows double-click the downloaded .zip file to unzip it. (Windows might unzip the file for you.)
      • On macOS, double-click the .pkg file to start the installer. 
      • On Windows, double-click the resulting .exe file to start the installer.

    • Follow the on-screen instructions.

    • Once installed successfully, close the installer window.

    • Navigate to the following folder:

      • On macOS: /Library/Application Support/Adobe/Plug-ins/CC/File Formats
      • On Windows: C:\Program Files\Common Files\Adobe\Plug-Ins\CC\File Formats

    • Copy the Camera Raw plug-in from the CC > File Formats folder that is mentioned in the above step.

    • Navigate to the following folder: 

      • On macOS: /Library/Application Support/Adobe/Plug-ins/Elements<Version Number>/File Formats
      • On Windows: C:\Program Files\Common Files\Adobe\Plug-Ins\Elements<Version Number>\File Formats

    • Replace the existing Camera Raw plugin in Elements<Version Number> folder with the plug-in that you copied in step 8.

    2 replies

    Jeff Arola
    Community Expert
    Jeff ArolaCommunity ExpertCorrect answer
    Community Expert
    June 23, 2023

    To get camera raw 15.4 to work in photoshop elements 2023 follow the below directions:

     

    Update the Camera Raw version on your Mac or Windows machine

     

    Find out how to update the Camera Raw version on your Mac or Windows machine.

    Note:
     

    The following is a workaround to update Camera Raw within Elements. It is recommended to wait for Camera Raw updates within the product for issue fixes. 

    If you haven't been able to update the Camera Raw plug-in for Elements, follow these steps:

    • Quit all Adobe applications.

      • On macOS, double-click the .dmg file to mount it.
      • On Windows double-click the downloaded .zip file to unzip it. (Windows might unzip the file for you.)
      • On macOS, double-click the .pkg file to start the installer. 
      • On Windows, double-click the resulting .exe file to start the installer.

    • Follow the on-screen instructions.

    • Once installed successfully, close the installer window.

    • Navigate to the following folder:

      • On macOS: /Library/Application Support/Adobe/Plug-ins/CC/File Formats
      • On Windows: C:\Program Files\Common Files\Adobe\Plug-Ins\CC\File Formats

    • Copy the Camera Raw plug-in from the CC > File Formats folder that is mentioned in the above step.

    • Navigate to the following folder: 

      • On macOS: /Library/Application Support/Adobe/Plug-ins/Elements<Version Number>/File Formats
      • On Windows: C:\Program Files\Common Files\Adobe\Plug-Ins\Elements<Version Number>\File Formats

    • Replace the existing Camera Raw plugin in Elements<Version Number> folder with the plug-in that you copied in step 8.

    T
    Tom26154335hb9sAuthor
    Participant
    June 23, 2023

    That did it. Thanks Jef!!!

    jane-e
    Community Expert
    jane-eCommunity Expert
    Community Expert
    June 23, 2023

    @Tom26154335hb9s 

     

    I've moved your post from Photoshop to Photoshop Elements for you.

     

    Jane

     

    T
    Tom26154335hb9sAuthor
    Participant
    June 23, 2023

    Thanks Jane.

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