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DavoH
Participant
March 31, 2022
Question

PhotoshopServer quit unexpectedly

  • March 31, 2022
  • 1 reply
  • 274 views

I have Photoshop Elements and Premier Elements 2022, shortly after Mac boot up I get two messages, the first one is followed a few minutes later by the second one, I suspect I get two messages because I have Photoshop Elements and Premiere Elements. The error is the same both times "PhotoshopServer quit unexpectedly"

My Mac is macOSMonterey Version 12.3.

This started happening after I updated to macOS Catalina version 10.15. I had been using Elements 19 with no problem under macOS Mojave version 10.14. I upgraded to Elements 21 but still the same problem.

I updated to macOS version 11 Big Sur and then to Monterey version 12 and still had the problem so I have just bought Elements 2022 upgrade thinking that would fix the problem - unfortunately (and VERY ANNOYINGLY) it didn't!!

So I have wasted my money and time by upgrading to two versions of Photoshop/Premiere Elements that I didn't need!

WHY IS THIS HAPPENING AND WHAT IS THE FIX???

This topic has been closed for replies.

1 reply

Greg_S.
Community Expert
Greg_S.Community Expert
Community Expert
March 31, 2022

Try contacting Elements support. You can start a chat session by clicking on the blue Contact Us button under the Support menu at Adobe.com. Or you can contact Support by telephone using the numbers listed here: https://helpx.adobe.com/contact/phone.html.

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DavoHAuthor
Participant
April 7, 2022

Thanks, I am in contact with them already - waiting for a solution.

Correction to my OP, I thought I had Premier Elements but I don't, only Photoshop Elements.

The Elements Home Screen showed an icon for Premier which is why I wrongly assumed I had it.

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