Skip to main content
rvassard
Participant
December 2, 2016
Answered

Photosop Elements 15 : Attachment unreadable when sharing via mail address

  • December 2, 2016
  • 1 reply
  • 406 views

Hello,

When sharing a photo with Adobe Photoshop Element 15 using email method, the attachement doesnt appear or is coded with a long chain of caracters.

The parameters of the email account in Adobe Photoshop Elements 15 is right. Adobe Photoshop Elements 15 says the the email is send.

When opening the email via webmail or thunderbird, there is no attachement (photo), no subjet, no text.

My OS is Windows 10 whit all last updates and Adobe Photoshop Elements 15 is updated too.

My computer is brand new ASUS Laptop.

Thanks for your Help.

Rémy

This topic has been closed for replies.
Correct answer 99jon

It could be the way your email server is treating attachments. It works perfectly for me with Gmail.

1 reply

99jon
Legend
December 2, 2016

Hi Rémy

After clicking Share >> Email (attachment) you can normally choose a size from the dropdown menu before clicking next see image below.

rvassard
rvassardAuthor
Participant
December 2, 2016

Thanks for your reply.

But that's not the problem. I know how to do this.

But when i receive the mail, there is no attachment (photo) or it is coded "Adsghrkh@#gjgez3.....

there is no subject and no text in the message. The email received is blank.

99jon
99jonCorrect answer
Legend
December 2, 2016

It could be the way your email server is treating attachments. It works perfectly for me with Gmail.