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Charles2358353327xo
Participant
June 23, 2023
Question

Photshop Elements

  • June 23, 2023
  • 1 reply
  • 157 views

Yesterday I updated my Mac OS to Ventura 13.4.1. My Photoshop Elements 2023, vers. 21, will now not work. A window will open, but the top part of the window is not visible, meaning the menu at the top of the window, along with the red, brown, green buttons, are not visible. I can not move the window. I’ve tired a number suggestions found on the web, but no-one help.

So - effectively, my Photoshop Element is not usable.

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    1 reply

    Jeff Arola
    Community Expert
    Jeff ArolaCommunity Expert
    Community Expert
    July 1, 2023

    Did you try resetting the photoshop elements 2023 preferences?

     

    I would do a manual reset by going to

     

    Users/UserName/Library/Preferences

    and trashing the following

    Adobe Photoshop Elements 21 Paths

    Adobe Photoshop Elements 21 Settings folder

    com.adobe.PhotoshopElements.plist

     

     

    C
    Charles2358353327xoAuthor
    Participant
    July 1, 2023
    Nope. Never in a million years would I have thought to do that. I’ll give it a shot and let you know.
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