Skip to main content
Participant
June 23, 2023
Question

Photshop Elements

  • June 23, 2023
  • 1 reply
  • 157 views

Yesterday I updated my Mac OS to Ventura 13.4.1. My Photoshop Elements 2023, vers. 21, will now not work. A window will open, but the top part of the window is not visible, meaning the menu at the top of the window, along with the red, brown, green buttons, are not visible. I can not move the window. I’ve tired a number suggestions found on the web, but no-one help.

So - effectively, my Photoshop Element is not usable.

This topic has been closed for replies.

1 reply

Jeff Arola
Community Expert
Community Expert
July 1, 2023

Did you try resetting the photoshop elements 2023 preferences?

 

I would do a manual reset by going to

 

Users/UserName/Library/Preferences

and trashing the following

Adobe Photoshop Elements 21 Paths

Adobe Photoshop Elements 21 Settings folder

com.adobe.PhotoshopElements.plist

 

 

Participant
July 1, 2023
Nope. Never in a million years would I have thought to do that. I’ll give it a shot and let you know.