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Participant
January 16, 2025
Answered

Picture Caption/Deletion /Album Creation

  • January 16, 2025
  • 1 reply
  • 140 views

Using Adobe Photoshop Elements 2018 able to access pictures/folders but has ceased allowing me to Caption/Delete/Create Album etc. When attempt any operation on-screen error message - eg ERROR CHANGING CAPTION/ERROR DELETING MEDIA/ ERROR CREATING NEW ALBUM.  Solution?

Correct answer Greg_S.

What OS are you using?

Create a new catalog in File>Manage Catalogs and add a few photos.  Test whether you have the same problems.

Otherwise, if on Windows, press Shift+Ctrl+Alt immediately after launching the Organizer.  Answer yes to the prompt asking you to delete all preference files.

1 reply

Greg_S.
Community Expert
Greg_S.Community ExpertCorrect answer
Community Expert
January 16, 2025

What OS are you using?

Create a new catalog in File>Manage Catalogs and add a few photos.  Test whether you have the same problems.

Otherwise, if on Windows, press Shift+Ctrl+Alt immediately after launching the Organizer.  Answer yes to the prompt asking you to delete all preference files.

Participant
January 31, 2025

Thanks. Problem sorted  by pressing Shift+Ctrl+Alt