Skip to main content
T
Torsten28944316x1zk
Participant
March 18, 2023
Question

Pictures don't show in Elements organizer 2020

  • March 18, 2023
  • 2 replies
  • 453 views

When importing pictures, they don't show in Elements organizer, except as grey squares. See attached dump. Why, and how can I fix this?

/Torsten

This topic has been closed for replies.

2 replies

T
Torsten28944316x1zkAuthor
Participant
March 19, 2023

Thanks for your reply. No text comes up when I hover over an icon. The size varies from about 6 mb to 150 kb, so that should not be a problem. I have tried to reboot the computer several times, but it doesn't help.

/Torsten

Greg_S.
Community Expert
Greg_S.Community Expert
Community Expert
March 18, 2023

If you hover your mouse over an icon, does a text pop up? If so, what does it say?

 

What is the format, size and camera source of the files?  That icon appears when the file exceeds the maximum size for photos in the Organizer (although there may be other causes). 

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices