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C
corryd15674848
Participant
March 13, 2021
Answered

Polygon Lasso problem

  • March 13, 2021
  • 3 replies
  • 1294 views

Versie Adobe Photoshop Elements: 18.0 (20201207.m.154403) x64
Besturingssysteem: Windows 10 64-bits

Hello,

I am trying it again. 

The polygon lasso doesn't work.

I have tried everything that I found here in Support Commynity and still it doesn't work. I find this very annoying.

Someone found an other solution yet? I use PSE 2020. It have not worked from the beginning. 

thanks Corry

 

Versie: 10 of hoger
Systeemarchitectuur: Intel CPU-familie:6, Model:12, Stepping:3 met MMX, SSE-integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2
Aantal fysieke processors: 4
Snelheid processor: 3093 MHz
Ingebouwd geheugen: 16323 MB
Beschikbaar geheugen: 10479 MB
Hoeveelheid beschikbaar geheugen voor Photoshop Elements: 14932 MB
Geheugen in gebruik door Photoshop Elements: 70 %

This topic has been closed for replies.
Correct answer Phil Pickering

Thanks Corry!

 

Try changing your resolution to 2560x1440 and see if the Polygonal Lasso Tool starts behaving itself.

 

(You may need to bump it down to 1920x1800 but other users have had success with 2560x1440).

3 replies

H
harald_8818
Participant
October 8, 2024

This solution works even for version 24.0 - twentyfour - but I'm wondering at which version it will be fixed in general? 

Phil Pickering
Phil Pickering
Legend
March 14, 2021

Hi Corry,

 

Quick bit of troubleshooting based on other users' issues with the Polygonal Lasso Tool:

 

- Are you using multiple monitors?

- What is your screen resolution?

- Do you have "Use Graphic Processor for improved performance" turned on in the Editor Preferences?

- Do you have UI Scale Factor set to 200% in the Editor Preferences?

C
corryd15674848Author
Participant
March 14, 2021
Hi Phil


I am using one monitor.

3840x 2160

Do you mean the gpu at preferences?

UI Scale Factor is set on automatic.
Always learning, never too old :)
Phil Pickering
Phil PickeringCorrect answer
Legend
March 14, 2021

Thanks Corry!

 

Try changing your resolution to 2560x1440 and see if the Polygonal Lasso Tool starts behaving itself.

 

(You may need to bump it down to 1920x1800 but other users have had success with 2560x1440).

Glenn 8675309
Glenn 8675309
Legend
March 13, 2021

    C
    corryd15674848Author
    Participant
    March 14, 2021
    Done that, several times, doesn't help.

    I've re-installed pse, doesn't help.

    Reset tool different ways, doesn't help.

    With help from adobe-chat changed in appdata ps 18.0 to 18.0_old doesn't
    help.
    It works one time if I open pse and then it won't do anything anymore. When
    I am lucky I get one stripe but when I click it's gone. When I hold down
    the shift I can make a drawing but that are not straight lines 🙂
    I work with a pen and I tried if it works with a mouse but even then it
    won't work 😞
    When I must make a triangle it should be so nice when the polygon works and
    with some selections.

    Thanks for your answer Glenn
    Always learning, never too old :)
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