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Participant
October 13, 2017
Answered

Polygon tool not working at all!

  • October 13, 2017
  • 2 replies
  • 9651 views

I recently installed Elements 15 on my Windows 10 computer and the polygon tool is completely inoperative.  I see the icon on the image, but clicking the mouse does not create a line.  The tool is unresponsive everywhere on the image.  The lasso tool works just fine.  Any ideas?  Anybody else having this problem?

    This topic has been closed for replies.
    Correct answer ChFl

    Thanks, I didn’t know about the “ALT” key trick. Interestingly, the tool works in that mode, but not in the straight line, polygon mode.


    Actually in Elements 2020 is a similar problem. If you click, nothing will happen, no line, no circle at the symbol, nothing.

    After trining to reset, Strg.-Alt.-Shift Start and deleting the preference file, I find out that the problem happens with a two monitor setup.
    When I move Elements to the second screen (set as second screen in Windows) the Polygon Lasso will not work.

    When I move Elements 2020 back to the main screen, it will work...

    2 replies

    Participant
    October 27, 2021

    Hi there

    I am using a wacom and the poly lasso tool will not select for me at all now. I recently updated to Big Sur and had no issues prior to this. For some reason when I use the trackpad on my laptop it is fine yet when trying to click with the Wacom pen nothing happens. Anyone experiencing this issue? It's driving me mad....help please

    99jon
    Legend
    October 13, 2017

    A simple reset will often do the trick. Go to this link and select the tool:

    Fix Tool

    Participant
    October 13, 2017

    I tried this, but the tool still doesn’t work.

    Participant
    October 13, 2017

    What happens when you make your first click with the mouse? Do you see a small circle indicating that a selection patch has started? What happens when you move the mouse and click a second time?

    If nothing changes try trashing the prefs by going to:

    Edit >> Preferences >> General (from Adobe PSE Editor menu on mac)

    Click the button to reset the pref settings on next launch. Then quit the Elements Editor and re-start.


    I reset preference and restarted but the tool is still not working.  I see the polygon with an arrowhead but no small circle.