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Participant
Sep 11, 2022 9:06 PM UTC
Question

Premature PSE trial period expired message

I installed PSE 2022 and it worked, telling me I had 29 days left. I quit it and when I reopened a little later it says that my trial has expired. SInce then I uninstalled and installed multiple time, using different browers, different users, and different Adobe sign ins. Nothing works. What's going on?

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1 reply

Peru Bob
Community Expert
Community Expert
Sep 11, 2022 10:56 PM UTC

If you install and uninstall, the trial is over.

 

You can try Adobe Customer Support to see if they will do anything for you:(make sure to  allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

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