Skip to main content
Participant
September 11, 2022
Question

Premature PSE trial period expired message

  • September 11, 2022
  • 1 reply
  • 95 views

I installed PSE 2022 and it worked, telling me I had 29 days left. I quit it and when I reopened a little later it says that my trial has expired. SInce then I uninstalled and installed multiple time, using different browers, different users, and different Adobe sign ins. Nothing works. What's going on?

This topic has been closed for replies.

1 reply

Peru Bob
Community Expert
Community Expert
September 11, 2022

If you install and uninstall, the trial is over.

 

You can try Adobe Customer Support to see if they will do anything for you:(make sure to  allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html