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Ian Lawrence
Participant
September 3, 2017
Answered

Print command goes to wrong printer

  • September 3, 2017
  • 3 replies
  • 8778 views

I have installed a new printer which is now my default windows printer.  When I go to print a picture the default printer is selected and I am able to make adjustments for print quality, paper size and type but when I press "print" the instruction goes to my old printer which is still available on the network. 

    This topic has been closed for replies.
    Correct answer arshla jindal

    Hi Ian Lawrence,

    Please clean the application preferences as mentioned in Preference file locations for Photoshop Elements and Premiere Elements  and then try printing.

    Thanks,

    Arshla

    3 replies

    arshla jindalCorrect answer
    Adobe Employee
    September 4, 2017

    Hi Ian Lawrence,

    Please clean the application preferences as mentioned in Preference file locations for Photoshop Elements and Premiere Elements  and then try printing.

    Thanks,

    Arshla

    Ian Lawrence
    Participant
    September 7, 2017

    Thankyou for that.  Deleting the preference file and then re-setting preferences in the application did the trick.

    Ian

    Peru Bob
    Community Expert
    Community Expert
    September 3, 2017

    File > Print and then choose the printer and click print.

    hatstead
    Inspiring
    September 3, 2017

    https://forums.adobe.com/people/ian+lawrence  wrote

    I have installed a new printer which is now my default windows printer.  When I go to print a picture the default printer is selected and I am able to make adjustments for print quality, paper size and type but when I press "print" the instruction goes to my old printer which is still available on the network. 

    Does this happen when you print both from the Editor and from the Organizer?

    What happens when you print from another application?