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Participant
September 14, 2017
Question

Printer is not being recognized by photoshop element 13.

  • September 14, 2017
  • 1 reply
  • 542 views

I am using Mac computer and when print it opens the window that shows the printer and when I hit print it opens another window on which it shows no printer selected and the printer is not listed in the dropdown. I tried removing printer and adding back, updated driver, reset photoshop preferences and uninstall and install photoshop elements. There are 30 iMacs in the Lab and I have issue on two.

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    1 reply

    Jeff Arola
    Community Expert
    Community Expert
    September 15, 2017

    Have you tried resetting the printing system and then reinstalling the printer(s)?

    OS X Yosemite: Reset the printing system

    Participant
    September 15, 2017

    Yes, I did tried that. I also tried to share the printer from the one its working on. But still no luck!

    Jeff Arola
    Community Expert
    Community Expert
    September 16, 2017

    What version of mac os are the iMacs using?

    Does the printer work from Preview?