Skip to main content
Participant
December 12, 2021
Question

printerfreeze

my Elements 2020 suddenly stopped working to my printer. Lightroom still OK. other programs eg ms WORD still OK. Any help / advice appreciated

 

This topic is closed to new replies. Start a new post to keep the conversation going.

2 replies

Greg_S.
Community Expert
Community Expert
December 14, 2021

Are you printing from the Editor?  If so, try resetting the preferences file. Go to Edit>Preferences>General tab and click the Reset Preferences on next launch button.

Translate
Adobe Employee
December 14, 2021

Hi,

 

Are you getting any error message? If yes, can you please provide a screeshot of the same?

 

Thanks,

Somya

 

Translate