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Participant
December 12, 2021
Question

printerfreeze

  • December 12, 2021
  • 2 replies
  • 170 views

my Elements 2020 suddenly stopped working to my printer. Lightroom still OK. other programs eg ms WORD still OK. Any help / advice appreciated

 

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2 replies

Greg_S.
Community Expert
Community Expert
December 14, 2021

Are you printing from the Editor?  If so, try resetting the preferences file. Go to Edit>Preferences>General tab and click the Reset Preferences on next launch button.

Adobe Employee
December 14, 2021

Hi,

 

Are you getting any error message? If yes, can you please provide a screeshot of the same?

 

Thanks,

Somya