Problem in importing photos to Photoshop Elements 15

Hi,

Sorry for the inconvenience caused.

Please share some of the photos with which you are facing issue.

Thanks,

Shraddha

arjak38781899  wrote I have used Photoshop Elements 12 for several years. Now that I installed trial version of PSE 15, all the photos are not imported (like 13 of 20!). I get messages that "the file is damaged or in a format that cannot be included in Elements Organizer". The pictures are ok and can be shown in PSE 12 and Windows.  What's the matter?

You'll have to find which kind of files are not imported in PSE15 organizer (their format). For instance, the pdf format is no longer supported in the organizer of PSE15 (it is still supported in the editor).

Also, all the keyword tags set in PSE 12 appear in PSE 15 on a list called "imported keyword tags". They all are in same alphabetical orderno matter whether it is a tag of people, places, events etc

Yes, that's how importing works. If the files contain tags in their metadata (you have used the command 'write metadata to files', then the tags go in a tag category named 'imported tags'. Note that if you use PSE12 to save the categories tree into a text file and use PSE15 to recover the categories tree from that text file, the tags will go in their original category.

In your case, you should not import your files. You should 'convert' the PSE12 catalog to the PSE15 format from the file manager of the Organizer. That's the only way to recover your organization. I suppose you installed PSE15 on the same computer, otherwise you should use the backup/restore process to migrate to a new computer or drive:Move Elements Organizer catalog | Elements 6 or later