Problem moving PE to new laptop

Forum|Forum|6 years ago
January 13, 2020
3 replies
445 views

Photoshop Elements version 16 was kindly moved from my old windows 10 laptop to my new windows 10 laptop by an Abode technician. But now I come to use it I get these messages: 'the active layer is empty' and 'there is not enough memory'. What should I do?

Thanks, Chris...

This topic has been closed for replies.

Correct answer Peru Bob

See here for the registry fix:

https://helpx.adobe.com/photoshop-elements/kb/integer-50-8-required-closest-value-inserted-photoshop-elements.html

Peru Bob

Community Expert

I didn't email you. You were sent an email notification from the forum that I replied to your post because your preferences were set for that to happen.

Let us know how you manage with your issue.

A

Anonymous

Success - many thanks.
I'm most grateful.
Best wishes
Chris...

Peru Bob

Correct answer

Community Expert

See here for the registry fix:

https://helpx.adobe.com/photoshop-elements/kb/integer-50-8-required-closest-value-inserted-photoshop-elements.html

A

Anonymous

Thank you for your email...

Peru Bob

Community Expert

What are your complete computer specifications?

A

Anonymous

Thanks for your response...

4 GB RAM, 64-bit version of Windows 10, 1.5 GHz processor - although I don't know what much of this means!

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