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Participant
May 30, 2018
Answered

Problem parsing the JPEG data from Organiser to Editor

  • May 30, 2018
  • 3 replies
  • 2480 views

Elements Version 14.

I have problems in opening a JPEG file from Organiser to Editor.

The first file will open but I cannot open any others. I then have the error message Problem parsing JPEG data.

Additionally if I try to enhance the JPEG picture I can open then it says not enough RAM.

Any assistance on how to resolve these issues? 

    This topic has been closed for replies.
    Correct answer MichelBParis

    Many posts about the same issue followint the latest Windows 10 update (build 1803).

    Photoshop Elements 2018 memory problems - unable to edit and save files

    Search the post by ssprengel with the step by step guide to edit the Windows registry.

    3 replies

    Dhananjay Sati
    Participating Frequently
    May 31, 2018

    Hi Bill,

    Thanks for posting in Adobe Forums.

    It seems you are facing performance issue with Adobe Photoshop Elements.

    Please read & follow this article .

    Hope this helps.

    Thanks

    Regards

    Dhananjay

    MichelBParis
    Legend
    May 31, 2018

    Hi Dhananjay,

    This Windows issue is now so widespread that I think the only way to call the attention of users would be to issue an 'Announcement' on the top of this forum with the link to your article.

    By the way, what is curious is that not all users have this problem after the Windows 1803 update.

    Dhananjay Sati
    Participating Frequently
    June 4, 2018

    Hi MichelBParis,

    We have mentioned this solution in FAQ section of our forum page. You can click here to check it .

    Thanks

    Regards

    Dhananjay

    Participant
    May 31, 2018

    I am very cautious about amending the registry but I followed the detailed instructions and all now appears to work.

    Thank you for the guidance

    MichelBParis
    MichelBParisCorrect answer
    Legend
    May 30, 2018

    Many posts about the same issue followint the latest Windows 10 update (build 1803).

    Photoshop Elements 2018 memory problems - unable to edit and save files

    Search the post by ssprengel with the step by step guide to edit the Windows registry.