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maureenb15346439
maureenb15346439
Participant
April 18, 2017
Question

PROBLEM WITH GENERATOR ON PSE15

  • April 18, 2017
  • 1 reply
  • 444 views

I have purchased a new iMac (running Sierra version 10.12.4) and reloaded PSE15 now I keep getting this message.  I have not loaded any plug-ins as yet.

There is a problem with Generator. Please quit Photoshop and try again. If the problem persists, remove any third-party plug-ins or try reinstalling Photoshop.

I never had this problem on my old Macbook Pro and I was also running a couple of plug-ins.

I have uninstalled PSE15  a couple of times and downloaded a new version and I keep getting this message.  It is really frustrating.  Can someone please help or can I just ignore this message.

Thanks.

Maureen

    This topic has been closed for replies.

    1 reply

    S
    Adobe Employee
    shraddhaj3923389
    Adobe Employee
    April 18, 2017

    Hi,

    Please refer to following link: Error: "There is a problem with Generator" occurs when launching Photoshop and let me know if this helps.

    Thanks,

    Shraddha

    maureenb15346439
    maureenb15346439Author
    Participant
    April 20, 2017

    Hi Shraddha,

    I have uninstalled PSE15 again the reloaded and added the Generator folder

    where the instructions say and I am still getting this message. Can I just

    ignore it? Will it cause any problems?

    I use PSE15 has my main editor and jump in and out of plugins.

    I was running the same version on my old laptop and did not have any

    problems.

    Appreciate any assistance you can offer.

    Maureen

    On Tue, Apr 18, 2017 at 2:37 PM, shraddhaj3923389 <forums_noreply@adobe.com>

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