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Participant
December 31, 2020
Question

Problem with some imported photos not loading into Browser

  • December 31, 2020
  • 1 reply
  • 210 views

I have Elements 5 now operating with Windows 10 but when uploading new pictures some do not show in the Browser although they open normally from my pictures.

Above is a screen shot illustrating the issue where pictures are from the same source & all Properties of each entry appear normal. These are all new uploads from a memory stick.

I also haave the same issue with some older pictures in my catologue & I have tried reloading from a backup hard drive which sometimes works but subsequently fails.

Would purchasing the latest 2020 version resolve the issue & if so how do I transfer my libary with tags etc. to the new version.

Any guidance would be much appreciated.

Terry

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1 reply

Old frogAuthor
Participant
January 10, 2021

Old Frog here,

I posted the above message on the 31st December & so far have not received any response.

Is there aanybody out there who can help me with the problem?

Any guidance would be much appreciated.

Terry (Old Frog)

hatstead
Inspiring
January 10, 2021

Suggest that you download the free 30-day trial of the latest version of the software to evaluate it. If it works to your satisfaction, you may purchase the license subsequently.

Download and install non-Adobe Creative Cloud trial apps

See this link with a tech note re the organizer.

Move Elements Organizer catalog (adobe.com)