Skip to main content
Participant
December 1, 2020
Question

Problem with update

  • December 1, 2020
  • 1 reply
  • 130 views

I am trying to open my photoshop elements 10 on my new Mac.  I keep getting this error message. Nothing happens when I click "ok".  I rarely use photoshop so I am not too familiar with it! Thanks! 

This topic has been closed for replies.

1 reply

John Waller
Community Expert
Community Expert
December 1, 2020

Which version of the macOS operating system are you using? Going by the desktop wallpaper in your screenshot, I assume it's Catalina.

 

Did you use Time Machine or similar to migrate your files?

 

Bottom line is that Elements 10 will not run on your Mac. There are no workarounds. Unfortunately, you'll have to pay to upgrade to Elements 2021.