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donk90018842
donk90018842
Participant
March 18, 2019
Question

Problem with version 17

  • March 18, 2019
  • 2 replies
  • 310 views

I import a photo into Elements 17, alter it and want to save it. I click on File, Save As. The next box shows up and I click on Save. The next box asks, Confirm Save As. Already exists. Save it? Click yes. Am shown JPEG options. Click OK. Box shows up, "Could not save as ..... .JPEG because file could not be found."

Could not be found?? We were just looking at it!!!

Please, how can I fix this frustration?

    This topic has been closed for replies.

    2 replies

    Medha_Sharma
    Adobe Employee
    Medha_Sharma
    Adobe Employee
    March 19, 2019

    Hello,

    Could you please try the steps mentioned on this thread?

    Error Message Rejecting File Save Name

    Let me know if this resolves the issue.

    Thanks,

    Medha

    Greg_S.
    Community Expert
    Greg_S.Community Expert
    Community Expert
    March 19, 2019

    I'm guessing that you are on a Mac with Mojave.  If so, check out this thread and let us know if it helps your problem.  If this is not the situation, please provide some screenshots of the dialogs and error messages you are seeing.

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