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Participating Frequently
May 12, 2021
Question

Problèmes pour enregistrer pour le Web

  • May 12, 2021
  • 6 replies
  • 983 views

Je viens d'acheter Photoshop element 2021 qui refuse d'enregistrer pour le Web des images, quel que soit le format Gif, jpeg, etc. 

 

Que puis-je faire pour résoudre cela ? 

This topic has been closed for replies.

6 replies

Phil Pickering
Legend
May 20, 2021

Hi Blaise,

 

Unfortunately, this appears to be a known issue with the Mac App Store version of Adobe Photoshop Elements 2021 and Adobe are aware of the issue and working on a fix.

 

The Mac App Store (and Windows Store) versions of Photoshop Elements 2021 are separate builds from the standard versions and also have their own independent update cycles. As such, I can't give you any indication on how long it might be before this issue is addressed.

 

In the meantime. the only workaround I can suggest is to use the standard File > Save As... menu option, then choose whichever image format you want to output for the web in the Save as type: field, e.g. GIF, JPEG or PNG. You still get a range of options to choose from (depending on which image format you select), albeit slightly less than you would in the Save for Web dialog window. But you will need to resize your images before saving if you usually do that step as part of the Save for Web process.

 

Hope that helps.

Jeff Arola
Community Expert
Community Expert
May 20, 2021

Good catch Phil!

Jeff Arola
Community Expert
Community Expert
May 18, 2021

Is your photoshop elements 2021 from the Mac App Store?

Participating Frequently
May 18, 2021

yes

Jeff Arola
Community Expert
Community Expert
May 18, 2021

See if restarting your Mac makes any difference.

Participating Frequently
May 18, 2021

Unfortunately, no difference.

Jeff Arola
Community Expert
Community Expert
May 18, 2021

 

 

Does your mac have an Intel or Apple M1 proceesor?

 

You can tell by going to Apple>About This Mac

Participating Frequently
May 18, 2021

it's an Intel 

Jeff Arola
Community Expert
Community Expert
May 17, 2021

If you go to Apple>System Preferences>Security & Privacy>Privacy>Full Disk Access and add Photoshop Elements 2021 (/Applications/Adobe Photoshop Elements 2021/Support Files/Adobe Photoshop Elements Editor.app) does that fix the issue?

Participating Frequently
May 18, 2021

I did it but, unfortunately, it doesn't fix the problem. 

Jeff Arola
Community Expert
Community Expert
May 17, 2021

Which version of macOS are you using?

Participating Frequently
May 17, 2021

I use version 11.3.1