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Participant
May 2, 2025 11:48 AM UTC
Answered

Problems accessing printer

I have being printing on a Canon  pro 200 through PSE 2023. 

Now it wont print, telling me that it cannot open the printer.

The problem appears to be with PSE 2023 because I can print from the laptop theough other print options seperate to PSE 2023.  Any help would be great appreicated

TonyN

Greg_S.
Greg_S.Correct answer
Community Expert
May 2, 2025 8:28 PM UTC

Try resetting the preferences file. Go to the Edit>Preferences>General tab and click the Reset Preferences on next launch button.  This usually fixes random printer problems.

4 replies

Greg_S.
Community Expert
Greg_S.Community ExpertCorrect answer
Community Expert
May 2, 2025 8:28 PM UTC

Try resetting the preferences file. Go to the Edit>Preferences>General tab and click the Reset Preferences on next launch button.  This usually fixes random printer problems.

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Participant
May 3, 2025 1:12 PM UTC

Thanks a million Greg. your suggestion worked, all sorted. Thanks again.

TonyN

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Glenn 8675309
Legend
May 2, 2025 7:10 PM UTC

If connected via wifi- plug a cable into the printer.

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Peru Bob
Community Expert
Community Expert
May 2, 2025 3:21 PM UTC

Try updating or rolling back the printer driver.

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