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alaind72297717
Participant
February 3, 2017
Question

Problems with Photoshop Elements 14 or 15

  • February 3, 2017
  • 1 reply
  • 275 views

Hello,

I have problems with some filters Photoshop Elements Editor 64 bit version 14 (and 15 is the same problem) on a PC running Windows 10 (with latest updates) with 8GB of RAM.

I partitioned my 3TB drive into two partitions: C: (200GB) for the system and apps and 😧 (the rest) for the data and the TEMP directory. I have successfully modified the 4 environment variables for temporary directories.

Example:

Filters > Distort > Ocean Ripple: Unable to allocate more virtual juxtaposition.

On the other hand, everything works well if I run Photoshop Elements "as an administrator" but I do not like this solution.

So I thought right away of a problem of rights on files and / or directories.

I have downloaded 2 utilities: Process Explorer and Handle (allowing to list the files opened by a given process). I restarted Photoshop Elements "as administrator" and this allowed me to see that problem filters create 3 temporary files directly under the root of the C:! Hence the problem.

However, the working disk declared in Photoshop Elements is the disk 😧 (and besides, I do not see the disk C: in the list of disks of work proposed).

Adobe does not offer a hot-line for users at discount who are those who buy the products "Elements": not well at all!

Thank you in advance for your assistance.

This topic has been closed for replies.

1 reply

MichelBParis
Legend
February 4, 2017

A Google search about this error message brought several discussions on other Adobe softwares forums.

For instance:

Re: "unable to allocate memory after effects CC 2015" Mac Pro bug fix?

I am not sure if your question will get answers by Adobe engineers in this forum, so my suggestion would be to post in the Adobe feedback forum:

Photoshop Family Customer Community