Processing Raw images.

Forum|Forum|3 years ago
August 13, 2022
1 reply
96 views

I had a canon 7d mark 11 and was always able to process raw images. I just purchased a canon EOS R7 and I now find out that I am unable to process raw images with this camera. I have photoshop elements 2019.

Problem or error

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Greg_S.

Community Expert

Your new camera requires the very latest Camera Raw plug-in (version 14.4). Elements 2019 only supports ACR 11.4. Even using a workaround, I was only able to update the ACR to version 12.x.

So, you have two options:

Purchase Elements 2022 and use the workaround found here to upgrade ACR to the necessary 14.4 version, or
Use the free Adobe DNG Converter to convert your raw files to the DNG format.

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