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SKY 1950
SKY 1950
Participant
August 31, 2022
Answered

Program Error Message

  • August 31, 2022
  • 1 reply
  • 302 views

Hi all,

I use photoshop Elements 15 and my Epson R2880 this has done all I need for years, today I'm trying to print a Jpeg image of my Son but after setting up as normal I get "cannot print due to program error" there are no changes to my system, the printer works fine, I have checked for Adobe updates but sytem checks up to date, I also tried a PSD image with the same results, any suggestions would be welcome ?

Steve

This topic has been closed for replies.
Correct answer Greg_S.

Most printer errors can be fixed by resetting the preferences file.  Go to Edit>Preferences>General tab and click the Reset Preferences on next launch button.

(I'm assuming that you are printing in the Editor.  Do you get the same problem printing from the Organizer?)

1 reply

Greg_S.
Community Expert
Greg_S.Community ExpertCorrect answer
Community Expert
September 1, 2022

Most printer errors can be fixed by resetting the preferences file.  Go to Edit>Preferences>General tab and click the Reset Preferences on next launch button.

(I'm assuming that you are printing in the Editor.  Do you get the same problem printing from the Organizer?)

SKY 1950
SKY 1950Author
Participant
September 2, 2022

Hi Greg,

Thanks for the info, that worked fine !

Steve

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