Skip to main content
Participant
February 25, 2017
Question

Program locks up a.) when type tool selected, b) when photomerge is selected.

  • February 25, 2017
  • 1 reply
  • 231 views

I use win-10 operating system and PS-14. Back when Win-10 was introduced I experienced program lockup when type tool was selected. A service tech repaired this issue by taking over my computer. All worked fine then Win-10 major update was downloaded and now I cannot use type tool or photomerge. Each time I attempt to the program locks up.

    This topic has been closed for replies.

    1 reply

    Participating Frequently
    February 27, 2017

    In Editor, go to Edit > Preferences.

    Now click on Reset Preferences on next launch and try re-launch Editor.

    Try using type tool or Photomerge now and let us know if you face any issue.

    Thanks,

    Anwesha

    Participant
    February 27, 2017

    Did exactly as suggested and the problem still exists.Paul