PS 2023 - crashes during backup on Mac mini M1 running Sonoma 14.2.1

I have been trying to back up my 2023 Elements Organizer so that I can restore it to the 2024 version.  I have tried every different backup option (even though I want to do a full backup) and have restarted my computer several times.  I've closed all programs, got rid of all missing files, and everything else I can think of doing, but it still crashes.  I am attaching a crash report and I have sent several to Adobe.  I'd appreciate some help.  Thanks so much.