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Ole5EB3
Participant
December 18, 2020
Question

PS E purchased through Windows Store and serial

  • December 18, 2020
  • 1 reply
  • 183 views

I have purchased PS E 2020 through Windows Store.
I can't get my plugins from Alien Skin Exposure X4 to work. PSE does not appear as an option during the installation of Exposure, and they do not appear under Filters in PSE, no matter what I do under Preferences - Plugins.
I know that the PS E-app is installed in the hidden, restricted folder WindowApps in Program Files. I have removed the restrictions and taken ownership of folder and the subfolders, before I tried uninstalling PS E and then reinstalled. All in vain.

I've read that plugins are easier to get working if PS E is not installed through the Windows Store, but is downloaded from Adobe and then installed.

So, after alot of explanation: Is it possible to reuse the serial and how do I do it?

Thanks,

Ole

This topic has been closed for replies.

1 reply

Greg_S.
Community Expert
Greg_S.Community Expert
Community Expert
December 18, 2020

It is my (very vague) understanding that the MS Store serial number will not work with versions downloaded from Adobe.  But, you can give it a try by downloading the program from this link.

 

If you have tried everything in this Help Article, I suggest you contact Exposure for support.

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